Privacy Policy

Effective Date: November 31, 2024

Tendro, Inc. ("Cognizo," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and disclose information when you access or use our services, including the Cognizo.ai platform and related tools (the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide to Us

• Account Information: Name, email address, phone number, company name, and other information provided during registration.
• Payment Information: Billing address, payment card details, or other payment-related information.
• Content and Data: Any content, brand data, or competitive analysis information you upload or share through the Service.

1.2 Automatically Collected Information

• Usage Data: Information about how you use the Service, such as IP address, browser type, pages visited, and interactions with features.
• Device Information: Device type, operating system, and other technical identifiers.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze usage.

1.3 Information from Third Parties

We may collect information about you from third-party services, such as payment processors, analytics providers, or publicly available data sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: To operate, maintain, and improve the Service.
• Account Management: To process registrations, manage accounts, and provide customer support.
• Payment Processing: To process payments and prevent fraud.
• Analytics and Insights: To understand user behavior and enhance the Service.
• Marketing: To send promotional communications about updates, features, or offers (you can opt-out).
• Compliance: To comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information as follows:

• Service Providers: With third-party vendors who help us operate the Service (e.g., hosting, payment processing).
• Compliance and Legal Obligations: When required to comply with laws or enforce our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Choices and Rights

4.1 Access and Control

You have the right to:

• Access, update, or delete your personal information.
• Restrict or object to certain processing activities.
• Opt-out of marketing communications.

4.2 Data Retention

We retain your information as long as necessary to provide the Service or comply with legal obligations.

5. Cookies and Tracking Technologies

We use cookies to:

• Enhance your user experience.
• Analyze usage patterns.
• Provide targeted advertising.

You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies.

6. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing the Service from outside the United States, your data may be transferred to and processed in the U.S. or other countries where we operate. We take steps to ensure your information is protected under applicable data protection laws.

8. Children’s Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Tendro, Inc.
1111B South Governors Avenue
Suite 21907
Dover, DE
19904
Email: support@cognizo.ai
Website: cognizo.ai

By using the Service, you agree to this Privacy Policy. Thank you for using Cognizo.